All Categories
Featured
Table of Contents
OHQ's documents suffice proof of a cost that is payable unless they are shown to be inaccurate. Client will certainly utilize its practical endeavours to notify OHQ of any billing disagreement within fourteen (14) days of invoice of an invoice, following the process described in Area 15. If Customer disputes a billing, the billing should remain to be paid in a timely manner however OHQ will certainly attribute or refund Consumer if it is later reasonably determined by OHQ or pursuant to the disagreement resolution procedure detailed in Section 15 that the billing was wrong and the Client is qualified to a credit scores or reimbursement.
Such alterations may consist of, without limitation, changes to the quantities of the Registration Fees or Use Charges for OHQ Paid Providers, modifications to the usage allocations consisted of in the Prices Strategies, and discontinuation of Pricing Plans. (a) Each such modification will certainly take effect after affordable advance written notice is given to Client (for example, by being published to the OHQ Internet Site), other than that any kind of such revision that influences a Selected Paid Solution will put on Consumer beginning at the start of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ gives notice of such revision to Client based on Section 16.8.
If Consumer does not end its use of any kind of afflicted Selected Paid Service prior to the effective day of such revision, Customer will be considered to have actually concurred to such alteration relative to such Selected Paid Solution. (b) If a Rates Strategy picked by Consumer is stopped, OHQ will certainly supply Customer with affordable advance notice of no less than thirty (30) days and Customer will certainly be offered the choice of selecting a new Pricing Strategy from then-current rates strategies used by OHQ.
For evasion of doubt, this paragraph does not put on changes to the Price Listing, which are addressed in Area 7 (virtual assistant phone answering service).1. Consumer stands for that all info given by Consumer and its customers to OHQ (consisting of, without constraint, all contact details and details pertaining to Customer's Charge card) is accurate, updated and full at the time it is supplied to OHQ
Consumer has to in all times adhere to all laws, policies, standards and codes relevant in connection with its use OHQ Offerings and the Consumer's supply of its services and product to its callers. Consumer will not utilize any kind of OHQ Offerings to participate in, or to urge or aid others to involve in, any type of unlawful or illegal activities.
If a new Paid Service Term starts earlier than three (3) days after such email is sent, Customer will incur the applicable Subscription Cost for the brand-new Paid Service Term (the ""). The effective date of such termination will be either (i) the Asked For Termination Date, or should Customer not mention a Requested Discontinuation Day, (ii) the last day of the Final Paid Service Term.
Where Customer terminates according to this Area 10.1(b): (i). The Registration Costs that have actually been pre-paid will certainly be kept and the OHQ Offerings offered to Consumer until the last day of the Last Paid Service Term (subject to reinstatement charges under provision 10.3(e)) and the extra balance of the Prepaid Usage Credit history will be retained by OHQ for future usage by Client if Client chooses to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).
(b) Complying with termination of any kind of OHQ Service, OHQ will not be accountable by any means for answering phone calls, taking or delivering messages, or executing any other tasks in link with such OHQ Service. (c) Upon termination of all OHQ Services, OHQ may terminate Client's Account and Consumer's access to the Account.
(e) Adhering to termination of any OHQ Providers, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Providers, OHQ might call for that Consumer pay a reinstatement fee of $30 (to cover OHQ's reasonable costs in processing the reinstatement) Information accumulated by OHQ from Customer and its callers might be made use of, revealed and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Site ("") and as may be modified once in a while.
The Controller hereby assigns the Processor with respect to processing activities carried out throughout the stipulation of receptionist solutions. OHQ and Consumer recognize and agree that the Cpu undergoes the adhering to commitments: The Processor will conform with the relevant Information Security Rules and should: (a) just act on the written instructions of the Controller and make sure those acting under their authority do the very same; (b) make certain that people refining the data go through a responsibility of self-confidence; (c) utilize its finest efforts to safeguard and secure all personal data from unauthorised or unlawful handling, consisting of (however not restricted to) unintentional loss, damage or damage; (d) make sure that all processing fulfills the needs of the GDPR and relevant Information Security Laws; (e) make sure that where a Sub-Processor is used, they: only engage a Sub-Processor with the prior authorization of the Controller; notify the Controller of any kind of intended modifications worrying Sub-Processors; they implement a written contract consisting of the exact same data security responsibilities as laid out in these Terms; understand that any kind of failure for the Sub-processor to abide by the Information Protection Rule, the Cpu continues to be completely responsible to the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in supplying subject access and allowing data based on exercise their civil liberties under the Data Security Laws.
The Controller will perform appropriate and ideal onboarding and due persistance look for all Processors, with a complete assessment of the compulsory Information Security Legislation requirements. The Controller shall validate that the Cpu has ample and recorded procedures for data breaches, data retention and information transfers in area. The Controller will acquire evidence from the Cpu as to the: (a) verification and dependability of the staff members utilized by the Cpu; (b) any type of certificates, certifications and policies as described in the onboarding procedure; (c) technological and operational measures utilized in protecting the Personal Information; and (d) treatments in place for allowing information based on exercise their legal rights, consisting of (but not limited to), subject accessibility requests, erasure & rectification procedures and restriction of processing actions.
Latest Posts
What's The Best Value Virtual Receptionist Free Trial
What's The Best Reception Services To Have
What Are The Best High-Tech Temporary Virtual Receptionist