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OHQ's documents are adequate proof of a charge that is payable unless they are shown to be wrong. Consumer will use its practical efforts to inform OHQ of any kind of billing dispute within fourteen (14) days of invoice of an invoice, complying with the process described in Area 15. If Client disagreements an invoice, the invoice should continue to be paid promptly nonetheless OHQ will certainly attribute or reimburse Customer if it is later reasonably figured out by OHQ or according to the dispute resolution procedure laid out in Section 15 that the invoice was wrong and the Consumer is qualified to a credit score or reimbursement.
Such revisions may consist of, without restriction, adjustments to the quantities of the Registration Costs or Usage Charges for OHQ Paid Providers, adjustments to the usage allowances included in the Pricing Strategies, and discontinuation of Pricing Plans. (a) Each such modification will certainly take result after practical advancement written notice is given to Client (for instance, by being published to the OHQ Website), except that any type of such revision that influences a Selected Paid Service will use to Consumer starting at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ supplies notice of such revision to Consumer according to Area 16.8.
If Customer does not end its use of any afflicted Selected Paid Solution prior to the efficient date of such modification, Client will certainly be regarded to have agreed to such modification with respect to such Selected Paid Solution. (b) If a Pricing Plan chosen by Customer is terminated, OHQ will give Customer with reasonable advance notification of no less than thirty (30) days and Client will certainly be offered the option of picking a brand-new Rates Plan from then-current pricing strategies supplied by OHQ.
For evasion of doubt, this paragraph does not put on changes to the Cost Listing, which are attended to in Area 7 (legal virtual receptionist).1. Customer stands for that all information provided by Consumer and its callers to OHQ (including, without limitation, all call info and details relating to Client's Bank card) is accurate, updated and total at the time it is supplied to OHQ
Client needs to at all times follow all regulations, laws, criteria and codes suitable about its use OHQ Offerings and the Consumer's supply of its services and product to its customers. Customer will not make use of any OHQ Offerings to engage in, or to motivate or assist others to take part in, any unlawful or deceptive tasks.
If a brand-new Paid Service Term begins earlier than 3 (3) days after such email is sent out, Consumer will certainly sustain the appropriate Subscription Charge for the new Paid Service Term (the ""). The effective date of such discontinuation will certainly be either (i) the Asked For Termination Date, or must Consumer not specify an Asked for Discontinuation Date, (ii) the last day of the Final Paid Service Term.
Where Consumer terminates pursuant to this Section 10.1(b): (i). The Registration Costs that have been pre-paid will be preserved and the OHQ Offerings readily available to Client up until the last day of the Final Paid Solution Term (subject to reinstatement charges under stipulation 10.3(e)) and the unused equilibrium of the Prepaid Usage Debt will be retained by OHQ for future use by Consumer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).
(b) Adhering to termination of any kind of OHQ Service, OHQ will not be liable whatsoever for responding to calls, taking or providing messages, or doing any kind of other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ might end Client's Account and Customer's accessibility to the Account.
(e) Following termination of any kind of OHQ Services, OHQ will certainly have no responsibility to restore or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to reinstate or otherwise recommence a terminated OHQ Providers, OHQ may call for that Client pay a reinstatement fee of $30 (to cover OHQ's affordable prices in refining the reinstatement) Details accumulated by OHQ from Consumer and its callers may be made use of, disclosed and shared by OHQ in conformity with OHQ's privacy policy as readily available on the OHQ Internet Site ("") and as may be amended every now and then.
The Controller thus designates the Cpu with respect to handling tasks carried out during the stipulation of receptionist solutions. OHQ and Customer recognize and agree that the Processor is subject to the complying with commitments: The Cpu will adhere to the relevant Information Security Rules and should: (a) only act on the composed directions of the Controller and guarantee those acting under their authority do the very same; (b) make certain that individuals refining the information go through a responsibility of confidence; (c) utilize its finest endeavours to secure and protect all personal data from unsanctioned or illegal processing, consisting of (however not limited to) unintentional loss, destruction or damages; (d) ensure that all handling fulfills the needs of the GDPR and relevant Data Security Legislation; (e) guarantee that where a Sub-Processor is used, they: just involve a Sub-Processor with the previous approval of the Controller; inform the Controller of any type of designated modifications worrying Sub-Processors; they execute a created contract having the same information protection responsibilities as laid out in these Terms; understand that any failure for the Sub-processor to follow the Information Defense Laws, the Processor remains completely accountable to the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in offering subject accessibility and permitting information subjects to exercise their legal rights under the Information Defense Regulations.
The Controller will accomplish appropriate and ideal onboarding and due persistance look for all Cpus, with a full assessment of the obligatory Information Defense Law demands. The Controller shall confirm that the Processor has adequate and documented processes for information violations, information retention and information transfers in place. The Controller will get evidence from the Processor as to the: (a) confirmation and reliability of the staff members used by the Processor; (b) any certificates, certifications and plans as described in the onboarding procedure; (c) technological and functional procedures used in guarding the Personal Data; and (d) treatments in position for permitting data based on exercise their rights, including (however not restricted to), subject access requests, erasure & correction treatments and restriction of processing actions.
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